Overview

This website is operated by Fjallraven. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Fjallraven. These terms apply to all visitors, customers, account users, and others who access or use the online store.

Please read these Terms of Service carefully before using this website. If you do not agree with these terms, you should not use the website or place an order.

Acceptance of Terms

By accessing the Fjallraven website, browsing products, submitting information, creating an account, or purchasing from the store, you agree to be bound by these Terms of Service and any policies referenced on this website.

We may update, change, or replace parts of these Terms of Service from time to time. Your continued use of the website after updates are posted means you accept the revised terms.

Online Store Terms

You may use the Fjallraven online store only for lawful purposes and in accordance with these Terms of Service. You agree not to misuse the website, interfere with store operations, or attempt to access systems, data, or accounts without permission.

• You must provide accurate and current information when placing an order.
• You may not use the website for fraudulent, abusive, or unlawful activity.
• You may not copy, scrape, reproduce, or misuse store content without permission.
• You may not interfere with website security, checkout, payment, or account systems.

Product Information

Fjallraven makes reasonable efforts to present product information clearly, including item names, descriptions, images, colors, sizes, materials, and other product details. However, product display may vary depending on your device, screen settings, or browser.

Product descriptions, images, availability, and specifications may be updated, corrected, or changed at any time without prior notice. Please review the product page carefully before placing an order.

Pricing and Availability

Product prices and availability may change without notice. Fjallraven reserves the right to correct errors, update product information, limit quantities, or cancel orders affected by pricing, availability, or listing mistakes.

A product being displayed on the website does not guarantee that it will remain available. If an item becomes unavailable after an order is placed, our customer service team may contact you about the order.

Orders and Payment

When you place an order, you agree that all order, billing, payment, and contact information you provide is accurate and complete. Orders are subject to acceptance, availability, payment authorization, and review.

• We may refuse, cancel, or limit an order where fraud, error, or misuse is suspected.
• We may contact you if additional order information is needed.
• Payment must be successfully authorized before an order can be processed.
• Order confirmation does not guarantee final acceptance if an issue is identified.

Shipping Policy Reference

Fjallraven offers Free Worldwide Shipping as described in our shipping policy. Shipping timeframes, tracking updates, customs information, address issues, and package support are handled according to the shipping policy available on this website.

Return Policy Reference

Fjallraven offers 30 Days Free Returns as described in our return policy. Return eligibility, item condition requirements, refund timing, exchanges, damaged items, and return instructions are handled according to the return policy available on this website.

Customers must contact customer service before sending any return. Returns sent without first receiving return instructions may not be accepted.

Account Information

If account features are available, you are responsible for keeping your account information accurate and maintaining the confidentiality of your login details. You are also responsible for activity that occurs under your account.

If you believe your account has been accessed without authorization, please contact Fjallraven customer service as soon as possible.

Prohibited Uses

You agree not to use the Fjallraven website or services for any prohibited purpose, including but not limited to:

• Violating any applicable law, rule, or regulation.
• Submitting false, misleading, or fraudulent information.
• Attempting to interfere with website security or store operations.
• Uploading or transmitting harmful code, malware, or disruptive technology.
• Collecting or tracking personal information of others without permission.
• Using store content, product information, or images in an unauthorized way.
• Engaging in abusive, threatening, defamatory, or harmful conduct.

Intellectual Property

The website design, text, graphics, product content, logos, images, page layouts, and other materials displayed on the Fjallraven website are protected by intellectual property and related rights. You may not reproduce, distribute, modify, copy, sell, or exploit website content without permission.

You may use the website only for personal, non-commercial shopping and browsing purposes unless we provide written permission for another use.

Third-Party Links

The Fjallraven website may include links or references to third-party websites, tools, payment services, or other resources. These third-party services are not controlled by Fjallraven, and we are not responsible for their content, policies, availability, security, or practices.

You should review the terms and privacy policies of any third-party service you choose to use.

Disclaimer

The Fjallraven website and online store are provided on an “as available” basis. We make reasonable efforts to keep the website accurate and functional, but we do not promise that the website will always be uninterrupted, error-free, secure, or available at all times.

Product information, pricing, availability, and website content may contain errors or omissions. We may correct or update information at any time.

Limitation of Liability

To the fullest extent permitted by applicable rules, Fjallraven will not be responsible for indirect, incidental, special, or consequential damages arising from your use of the website, inability to use the website, purchase of products, website errors, delays, or interruptions.

Nothing in these Terms of Service is intended to limit rights that cannot be limited under applicable consumer protection rules.

Changes to These Terms

Fjallraven may update these Terms of Service from time to time. When updates are made, the “Last updated” date near the top of this page will be revised.

It is your responsibility to review this page periodically. Continued use of the website after changes are posted means you accept the updated Terms of Service.

Contact Information

If you have questions about these Terms of Service, your order, shipping, returns, account information, or customer support, please contact Fjallraven:

Email: [email protected]